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Ordering & Delivery

About Us

Rounds Tool Distribution are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Rounds Tool Distribution
8 Exeter Close,
Burnham on sea
TA8 1JF
Phone: 07877 423084
Email: info@roundstooldistribution.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

By placing with us an order for goods you confirm your agreement to our terms and conditions, including the Privacy Policy, as set out below:
ROUNDS TOOL DISTRIBUTION
TERMS AND CONDITIONS OF SALE

DEFINITIONS
In these terms and conditions of sale (“conditions”), unless the context otherwise requires:
“we”, “us” and “our” are references to Rounds Tool Distribution which carries on business as a retailer of tools;
“you” and “your” are references to you, the buyer
“contract” means each contract for the supply of goods by us into which these conditions shall be incorporated;
“goods” means the goods we supply pursuant to a contract in accordance with these conditions;
“order” means a purchase order issued by you to us in respect of the goods;
“despatch date” means the date on which goods leave us for delivery to you; and
“site” means any website of ours in respect of which these conditions apply

CONDITIONS
An order for goods placed by you shall be subject to these conditions.
All other terms and conditions, whether express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
Nothing in these terms and conditions shall affect the statutory rights of any consumer.

ORDERS
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

All orders for goods shall be deemed to be an offer by you to purchase goods pursuant to these terms and conditions.
You shall be responsible for ensuring the accuracy of the details provided on the order.
No order submitted by you otherwise than by personal attendance at our place of business shall be deemed to be accepted by us unless it is accompanied by details of a valid address within the United Kingdom for delivery of the ordered goods and by details of a valid address for correspondence.
No order submitted by you via our site shall be deemed to be accepted by us unless it is accompanied by a valid and subsisting e-mail address by means of which we may communicate with you.
No order submitted by you shall be deemed to be accepted by us until we confirm acceptance of such order by e-mail, letter or telephone.
We are entitled to refuse any order placed by you and will not be required to provide an explanation for such refusal.

CANCELLATIONS
You may cancel a contract with us for supply of goods by giving us written notice that reaches us at any time prior to the despatch date of the goods.
If a contract constitutes a “distance contract” (that is to say, a contract formed when your are not physically present with us at the moment of the contract’s formation, including, without limitation, contracts entered into via our site), you shall be entitled to cancel that contract by giving us written notice within seven days of the day following the day on which you receive the goods.
If you cancel a contract under the foregoing condition following delivery of the goods, you agree to return to us the goods and their original packaging at your expense.
If you cancel a contract we shall refund all sums paid by you to us thereunder less a reasonable sum for collection of the goods if you have failed to return them at your own expense.

GOODS
Goods supplied in fulfilment of your order may differ slightly from the images shown on the site.
We reserve the right to substitute products of a similar description and standard if the requested goods are not available but will use reasonable endeavours to match your order exactly. In the unlikely event of you receiving a substituted product you shall be entitled to return the goods for a full refund within 10 working days from the date of delivery, should the substituted product not be acceptable to you.

PRICE
The price of the goods will be the price quoted on the site at the date the order is received and the cost of delivery in the United Kingdom unless specified otherwise.
If the total price of the goods ordered is equal to or greater than £100 , we will make no charge for delivery. In all other cases we may make a charge of the amount indicated in the order confirmation process for delivery of the goods.
We reserve the right by giving notice to you at any time before delivery to increase the price of goods to reflect any increase in the cost to us which is due to any factor beyond our control (such as, without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture).
In the unlikely event of there being such an increase in the price of the goods you shall be entitled to cancel the order at any time before delivery and to receive a refund in full of any payment you have made for such goods.

PAYMENT
When we supply any goods to you under these terms and conditions, payment will be charged to the account detailed by you on the order form.
By placing an order, you consent to payment being charged to such account as is detailed on the order form.
Title to the goods will pass to you on payment in full of the price of the goods.
We will issue you with a receipt by letter or to your e-mail address if appropriate once the goods have been despatched.

DELIVERY
The goods will be delivered to you at the address provided by you on the order form.
The risk in the goods shall pass to you upon such delivery taking place.
We shall endeavour to despatch the goods to you within seven days of acceptance of your order or within such other period for performance of the contract as may have been agreed between us. However, any dates quoted for delivery of the goods are approximate only and we shall not be liable for any delay in delivery of the goods however caused. If we are unable to deliver your goods by the date quoted for delivery you shall be entitled to cancel the order at any time before delivery takes place.
You should note that we are only able to deliver to locations within the United Kingdom at present.
We shall not be liable to you for short delivery of the goods however caused but will provide you with the outstanding goods as soon as is reasonably practical. If however we have not delivered the outstanding goods within 7 days from the first date of delivery you shall be entitled to cancel the order for the outstanding goods.

RETURN OF GOODS
You will inspect the goods as soon after delivery as is reasonably practicable and will notify us of any shortages, defects in the goods or any other complaint in respect of them within 10 working days from the date the goods were delivered.
Save in respect of any shortages or defects if you fail to comply with the foregoing clause we will not be held legally liable in respect of any other complaint which should have been brought to our attention within this period

YOUR WARRANTY
You warrant that all details provided on the order form for the purpose of purchasing the goods are correct, that any credit card you are using for the purposes of such purchase is your own and that there are sufficient funds and/or sufficient unused credit afforded by means of the account to which that credit card relates to cover the price of the goods

LIMITATION AND LIABILITY
We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of this Agreement by reason of any delay in performing, or any failure to perform, any of our obligations in relation to this Agreement, if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following will be regarded as causes beyond our reasonable control:

(i) Act of God, explosion, flood, tempest, fire or accident;
(ii) War or threat of war, sabotage, civil disturbance or requisition;
(iii) Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
(iv) Import or export regulations or embargoes;
(v) Strikes, lock outs or other industrial actions or trade disputes;
(vi) Difficulties in obtaining raw materials, labour, fuel, parts or machinery;
(vii) Power failure or breakdown in machinery.

If we are prevented from carrying out our obligations in the above circumstances, we will notify you in writing or by email. If we are still prevented from carrying out our obligations 3 weeks from the date such notice was sent, then either party may give notice in writing or by email to the other cancelling the Agreement. If the Agreement is cancelled in this way we shall be under no obligation to compensate you for any loss or damage resulting from such cancellation.

Except where you are dealing as consumer (as defined in the Unfair Contract Terms Act 1977 section 12) we do not give any warranty, guarantee or indemnity as to quality, fitness for purpose or otherwise of the goods.

Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any loss of profit or any indirect special or consequential loss, damage, costs, expenses or other claims, which arise out of or in connection with the supply of goods other than as a result of a breach of an obligation arising under the Sale of Goods Act 1979 (as amended) and/or the Supply of Goods and Services Act 1973.

INTELECTUAL PROPERTY
The copyright in the material contained in the site and any trademarks and brands included in that material belongs to Rounds Tool Distribution Limited or its licensors.
You may download or copy the content and other down-loadable items displayed on the site subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the site for other than personal use is expressly prohibited.

WEBSITE
We will attempt to ensure that the information available on the site at any time is accurate. However, we will not be held liable for any errors or omission. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
All drawings, descriptive matter and specifications of the goods on the site are for the sole purpose of giving an approximate description of the goods.
We may also change, suspend or discontinue any aspect of the site, including the availability of any features, information, database or content or restrict access to parts or all of the site without notice or liability.

GENERAL
We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the site. The terms of any order placed by you and accepted by us shall be those prevailing at the time we accept your order.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.
English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.
The headings of this Agreement are for convenience only and will not affect their interpretation.

QUERIES AND COMPLAINTS
Any complaint you may have about our service should be directed to us at 8 Exeter Close, Burnham-on-Sea, Somerset TA8 1JF. We aim to respond to e-mail, faxed and written queries within 24hrs. Normally we can answer your telephone queries Monday to Friday between 9.00am and 5.00pm.
In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.


Shipping And Handling

Standard First Class delivery is available to you during the check out process. Orders Dispatched Daily. subject to stock.

Free Local and Free Local on site delivery is available to you the Customer. We are Offering this service to Burnham on sea, Somerset and the surrounding area. Please click on this option during the check out process.

07877423084

Delivery Schedule

All UK Orders are dispatched via Second Class Signed For Delivery or Next Day Courier please allow upto 1-5 days subject to stock.

All International orders are sent International Standard Parcel Force and are usually recieved before 5-7 days.
Royal Airmail ususally received within 7-21 days.

PLEASE CHOOSE THE OPTION YOU REQUIRE

No responsibility is taken by us for the Royal Mail Delivery Shedules however in the event of problem we will do our upmost to assist you and rectify the problem accordingly.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security

When the order is placed on our website our secure accepted method of payment is:

Paypal -- for all Debit/Credit Card and paypal transfers.

Due to rising payment method charges by most Service providers at costs of 3-5.5% surcharges to us.

NB Goods will only be dispatched once full cleared payment has been received.

Sorry for any inconvenience this may cause.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07877423084 or write to us at 8 Exeter Close, Burnham on Sea, Somerset TA8 1JF United Kingdom

Privacy Policy

Rounds Tool Distribution do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Please inform us of any discrepancies within 3 days of receipt. We will do our upmost to rectify any problems which may arise.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm